I really shouldn’t eat at McDonald’s. Nobody should. But in today’s fast and ever changing world, speed beats every other consideration at times. I stopped at their store on my route near Amherst. You could tell you had a newbie working because a manager had to tell her, “ask who’s next…” While she waited on that lucky person, the person who had just ordered didn’t move out of the way. The new customer had to duck and weave to ask for his lunch. The last person decided to order something new which meant the world was stopped, her ice cream was added as the man in the middle of his order waited.
I ordered and grabbed my cup to get my Diet Coke. Make that a seltzer. The Coke was missing. As I reported this o the manager, who neither looked or acknowledged me, she barked “Somebody get the Diet Coke. It’s out!” I sat down to read my paper. Well, I mean after I cleaned and bused my table. AS I got my meal I searched in vain for napkins. I finally went to the counter and they pointed at a “paper towel” roll (it was more like sandpaper) and I ripped my shred off.
The fries were cold and the burger was not bad. The point is that I eat at these type of restaurants a lot on my sales route. Obviously, too much. But I have never seen so much go wrong in twenty minutes at one place. But I bused my table and left. No sense trying to make sense at McDonald’s…
The thing I like about McDonald’s is the same-ness. Wherever you go, a Big Mac takes like a Big Mac. So when things don’t go well, it’s almost like a betrayal. Easy and predictable is the point of McDonald’s!